ISO 9001 is the world’s most widely used standard for quality management systems. Along with ISO 9004, it belongs to the ISO 9000 family of standards. This standard primarily helps organizations meet customer demands and expectations.
The ISO 9001 quality management system monitors quality and manages processes within a company. This standard outlines the methods by which the company’s services can be improved to the highest levels. It also helps develop business processes across various administrative departments within the factory.